Set up a customer portal in less than 10 minutes. Read our guide below to understand how to create a portal, how to customize it, how to link it to your marketing website, and how to launch.
Before inviting clients, there are many things you can do to set your portal up for success and make it fully reflect your brand. All of these steps are optional, so if you want to take Portal on a test run first, you can do that too.
In your settings, you can upload your brand assets including your logo and icon. You can also set your color scheme and setup a custom image on your login screen. All this information is automatically used for your portal, email notification customization, invoice customization, and more.
You can connect a custom domain and host your portal on your own website. For example, if you have acme.com, you can host your portal on portal.acme.com or clients.acme.com.
You can invite coworkers and grant them Staff or Admin access. And on the CRM you can assign team members to clients. That helps keep things organized and also limits who on your team gets notified about client actions.
Welcome messages are an important part of your portal. They are sent to clients automatically the first time they log in. They are a great way to introduce your business and to explain how you want your clients to use your portal.
We recommend you add a link to your portal on your marketing website. For clients, it's a very natural experience to Google your business name, go to your website, and then click on the client login button.
The most common setup is to add a “Client login” button on your marketing website navigation bar that links to your portal.
Optionally, if you have direct sign up enabled in your settings, you can also add a "Sign Up" button on your website that links to your portal sign up URL. If you do this, just be aware that visitors can create their own client accounts.
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