Feature

Knowledge base

Add the knowledge base module to your client portal. Create a help center only accessible by clients. Replaces Zendesk.

The knowledge base module lets you create articles that are visible to your clients. Mostly commonly, it is used as a help desk, support center, and FAQ center, but you can use it for any content you like. Articles can have rich text, images, and videos. And clients can upvote/downvote content so that you gain insight about what content resonates best.

Internal User views

Internal users can see all knowledge base articles, copy links for sharing, and see a score based on client upvotes

Internal user create view
Internal users have access to a full editor with rich text, images and video, and tags are used for categorization

Client User view

Client user view for a single article
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